Jonathan L.
Second time using this company for a phone and very happy with both phones I have purchased first phone was for my son over a year ago and his is still going strong so I decided to buy my self a phone due to old phone been out dated from this company . Phone received is in excellent condition very happy with the price. Had the phone a week now and no issues very happy with it. Will be using again when the wife’s due an upgrade .
Sharon D.
Excellent service delivered quickly
Alison B.
Great phone for a great price
Kyrena O.
Great phone In immaculate condition. It’s a present for my son so can’t wait for him to open it on his Birthday.
Paul G.
Phone arrived in good time and was at least as good as described. Very happy.
sania h.
The phone came so good loved it
Emma M.
Phone was fine but delivery needs to be looked at as the phone was just left outside front door
Bridie P.
Phone looks like new. Very happy with purchase.
JAMES M.
Ordered my son the iPhone 10 it is extremely good condition and fully functioning 100% battery health a few very small paint fleck off on the silver bezel and that's the condition of "good" his extremely pleased I really can't stress the value for money with handtech I will be buying my next phone though them
Caroline C.
Great condition
Arrived very quickly
Unfortunately when charging it says battery is not authentic apple battery or battery has been set up incorrectly. I did email twice but no response
Shelley M.
Perfect condition and speedy delivery
Nicola J.
Very pleased with my phone
David W.
So far extremely pleased was delivered when told was in the condition as expected and would use again . Not sure how you get the warranty coz was no paper work or anything but warranties are usually never great anyway. But all in all nice phone.
Donna D.
Phone arrived quickly and with tracking. Condition of the phone was perfect and it works as expected.
Overall, I'm very satisfied and would highly recommend.
Alison B.
Quick delivery phone in good condition happy with purchase
Jean S.
The phone arrived in very good order and when expected. Had a couple of questions which were emailed to the technical team but couldn’t really understand the reply. That’s the only reason only for 4 stars.
Zubair H.
Ordered two phones both with issues had to compromise on them and delayed due to replacements and issue messages for screen display function.
David C.
Wonderful phone. so pleased with it and the color is gorgeous. really really happy with it
Mandy G.
Received my phone quickly. Very good condition everything works perfectly once in charge it did completely turn my phone on but it came back on. But yes would recommend company
Sarah M.
Phone in excellent condition as described and arrived promptly approx 40hrs after ordering it. In great working order so far (12 days in).
Shellbie W.
Absolutely fantastic. can not fault this company at all very fast delivery. This is my 3rd phone and I will not buy from anyone else very happy with the service
John B.
The volume through the earpiece on the iPhone11 is not as loud as my iPhone 7 plus, this matters to me as my hearing is not as good as it should be. One other thing is that the is a warning in settings saying "Display Not Recognised" so assume non Apple parts have been used in the repair
David E.
Great phone at incredible price. Have bought a few phones and all been great value
Sophie C.
Great phone excellent condition my daughter is very happy
Nancy F.
Phone is in an excellent condition. Delivery was as expected.
Mohammed H.
Great item same as described.
Carris L.
Bought for my son, good working condition as described
Grant S.
The phone is great but customer service was terrible!! I paid for 24hr tracked delivery so my girlfriend would have her new phone on her birthday but somehow it was posted by 48hr instead which was very disappointing! When I disputed this with customer service they admitted their mistake and said they would refund me the postage but after several emails and promises I’ve still not received my money! They’ve now not replied to my last email sent almost a week ago so not looking like I’ll be getting my money back?? This is the second phone I’ve purchased in a month from handtec but it will probably be the last time I use or recommend them very disappointed
Philip M.
Bought for my daughter after her old phone broke. Arrived as described so very happy. Thank you, will definitely use again in the future.
Elena B.
Immaculate condition, recipient is very happy, thank you
MICHAEL C.
Well well superb from start to finish - had a problem with phone and all was sorted through customer services who kept me informed on what was happening- cannot fault them - ordered 4.15pm and arrived next day
Thanks Guys
Regards
Mike collins
Fiyin A.
The phone is in perfect condition and I cannot be more impressed with yous.
Peter K.
Quick service.Good product.
Persis A.
Good quality wish the phone battery was better though
Mary A.
I am very delighted with my iphone11 which is in immaculate condition and was delivered quickly.
I will recommend your company to any of my friends in the near future.
Colin F.
So pleased with my purchase
Rachel H.
Great service, good product, bought as a Christmas present, came boxed and my daughter thought it was brand new! Very pleased will definitely buy from here again.
Sophie E.
Perfectly working. No scratches/cracks.
Volume is 10/10. Very loud.
I ordered pristine and it’s practically like ordering a brand new iPhone, however cheaper.
I Would definitely recommend
Siobhan C.
Great phone and fast delivery
julie e.
Great value and speedy delivery
James R.
Great phone, great size and love everything about it. Got an issue with the battery. Have returned it to get checked and hopefully it’ll be better when I get it back.
Claire R.
Great refurbished phone
emily B.
Very quick delivery! The phone looks like new. I’ve now purchased 6 iPhones from here and they’ve all been really good
MICHAEL C.
Ordered 4.15pm and arrived next day - superb service and used on many occasions and always 100% happy
Thanks for a great service
Shanila W.
The phone looks great works well and am very pleased with it
John P.
The whole process was simple and the communication worked well.
However I would say at this stage I’ve only had this phone less than 2 weeks at present and it’s hard to give a full review
I would recommend the service so far
allan s.
I purchased a so called pristine iPhone 11 at £299.99. no one told me it will come with a large scratch on the screen.
very disappointed as this is a Christmas gift.
shown in photo. the photo was taken less than 2 minutes after unboxing as I was so disappointed.
pristine apparently means you can't see any imperfections at 12 ". you can.
Stephen L.
Although this is a Christmas gift for my granddaughter the phone looks brand new.Thank you.
Sarah E.
I brought my husband an IPhone 11 in November for his birthday and it was brilliant. No marks, no scuffs absolutely perfect. So I brought my daughter one for Xmas and again absolutely pristine, highly recommended.
John L.
Screen went blank early on but this has not reacured.
Everything else ok.
kevin h.
Phone turned up the next day. Had a small problem when I went to transfer the data from my old phone but a quick message to support fixed the problem I’d caused. Phone working great.
This is the second phone I’ve brought and had no problems with.
Samantha v.
Item as described
Susan A.
Very dissatisfied phone was supposed to be unlocked and it is locked , after numerous emails to customer service asking them to sort it , they have done nothing.
Mr, S.
Phone ordered over the weekend, great price turned up a couple of days later in great condition and so far so good wife is really pleased,great company to buy from would definitely use again.
Hazel M.
Phone exactly as described, I have used Handtec numerous times and recommend them to friends and family
Mark C.
Prompt delivery from Handtec & very happy with my iPhone 11 5⭐️
Helen P.
I was not impressed with the phone as it was described to be in pristine condition. When I turned on the phone it kept coming up with a message to say replaced part not recognised by Apple. This to me is not pristine condition. I returned the phone 2 days later. Then I was accused of scratching the phone so they took £20 off me I could not prove this so had to agree with the decision or it looked like I wasn’t getting any of my money back.
Christopher W.
This is the third time a member of our household has bought through Handtec. and up until this time everything had been 5 star. Unfortunately this time we had an issue, which ultimately got resolved but left me without a phone for a week. The initial phone was described as excellent in condition but was delivered with broken pixels across some of the screen. this was reported immediately and the CS service member wanted pics and videos which I supplied immediately. They then asked for images of the packaging and asked me to wait 3 days for them to investigate with the Postal service. My contract for purchase is with Handtec, and not reliant on any Royal Mail investigation. Handtec refused to send out a replacement until the other phone had been returned and scanned in. this took over a week to resolve - which in reality is not bad - however it was a week I needed the handset in the first place. I was annoyed the initial phone was clearly not as described. Frustrated that Handetc tried to pass the blame on to the Royal mail, and that they took a week to send out a replacement.
Celso P.
I bought this for my daughter for her birthday and seeing that upset me.
No good don't waste your money on here.
Tracey A.
I would recommend Handtec anytime! My son is so pleased with his new iPhone 11. After being messed around by another company we went with Handtec. Next day delivery and the phone was in excellent condition, I would even say like new. Really pleased and we would definitely use them again. 5 stars from us.
Maria M.
Easy website to use.
Excellent packaging and first class delivery
Product just as described
David K.
Quick service, phone was in excellent condition, has worked reliably for well over a week, battery life fine. Would buy from them again
Amanda C.
This company is honestly genuine and amazing. I was sceptical about buying my daughter a refurbished phone but saw Handtecs reviews and went for it. I ordered a iPhone 11 in Good condition for a great price, and when it came it looked brand-new in original box. My daughter was over the moon. I will definitely be using this company again and telling friends and family about it. Thank you.
Joanne C.
Having never bought a refurbished phone before I was not sure what to expect, however so far all good.
I am a little concerned that sometimes it seems to freeze but it may be a little anxiety about buying a refurbed instead of new. I’ll have to wait and see.
I opted for the highest level of refurb and I have to say the phone looks like new!
Overall a thumbs up - after just a week in!
Vaughan T.
Third phone bought from you. No complaints so far
Steven J.
Bought a iPhone 11 in 'excellent' condition. Indeed the phone was in excellent condition. No marks and the battery in 80% health. All good!
Nicola D.
Perfect as always. Quick delivery reasonable prices. AA++
Lynne t.
Great phone great price
Don F.
Found Handtec online bought I phone 11 great price condition was perfect would recommend them to everybody and I will buy from them again I’m in process of selling my old phone to them at the moment great company delivered on time I had really good experience no problems
Nigel W.
It turned up on time and it is in very good condition very happy
Claire W.
Phone is in perfect condition, looks brand new
Helen M.
I bought the phone for my son and he loves it
Karen M.
This is the second time that I have purchased from Handtec and can’t rate them highly enough
I bought an iphone 11 in pristine condition and the Phone looks brand new at nowhere near the cost of a new one
Really happy
Rebecca T.
Great service. Arrived quickly and perfect condition. As good as new with no marks at all and 100% battery life. Definitely recommend.
Karen P.
Phone arrived promptly, great condition and working well. Daughter is very pleased.
Vikki H.
Good quality and fast delivery
Tracey S.
Quick delivery
iPhone works perfect, much more environmental friendly and cheaper way to replace a phone
Jahur A.
Near new iphone 11... brilliant service. Express delivery! Highly recommend!
giuseppe d.
Battery life is just 80% can get phone with more?
Maryam L.
very good phone works very well but the corners are so badly scratched it’s silver (i got the phone in black) so i’ve used a phone case to cover it up other than that very good
Anna A.
Super easy transaction quick delivery as stated phone is in excellent condition exactly what we wanted was unlocked as stated. I have recently bought two new phones and I would definitely buy from this place here instead of other so called reputable company. Can’t fault their service
Claire A.
Overall very happy, everything works well. Cosmetic condition is great, there are a couple of tiny scratches as expected, but they're barely noticeable. I'd order from here again.
Rhoda O.
Good phone at great price, fast delivery as well
Jonathan L.
Great purchasing experience very happy with the iPhone 11 pristine condition phone purchased . Dispatch and delivery spot on within 24hrs as described . Would defo purchase from here again. Thanks
Martha E.
Excellent service, well protected and arrived on time. Hopefully phone will be use for long without any issues. Bought it for my daughter’s birthday gift. Thank you
Jo M.
Easy, quick postage! Would buy from again!!
Deborah D.
Perfect condition, extremely happy with the service and product
Deborah P.
Phone was in near perfect condition. Very happy
Helen L.
Fast delivery so far so good
Tony P.
My 4th Handtec iPhone. Every one great quality and great value.
leroy p.
Fantastic phone- great price, no hassle - all advertising was correct- very pleased. Thank you
Gary A.
All roand very good
Jacquelene R.
I’m happy with my purchase from hand tech and the speed from my initial purchase to being delivered to my door was excellent. I would consider buying from these guys again.
Jim C.
Ordered an iPhone11in GOOD condition. Beyond my expectation. No more High Streets for me.
Barry P.
This is the second phone we have purchased.
Both delivered within the 24hr service. Highly delighted with both phones, excellent condition, not a mark on them.
Would recommend the company
Sylvia G.
Good condition easy to get on with
