Paul G.
Apple message stating non Apple parts ( screen / battery ) .. returning for a refund
Gren T.
Needed a new phone as my old one was becoming full so as I’d bought that one from Handtec and my wife had used them a number of times in the past I found a refurbished iPhone with the amount of memory that I was after and ordered it. It arrived in two days and was just as advertised and I’m very happy with it. Handtec always supplies good refurbished products and at good prices too. Would recommend to anyone.
Harjinder N.
Great Service with next day delivery. The phone really was pristine as described.
Jon C.
Great phone. Quick delivery. I will be using your services again
Jocelyn D.
Very pleased with this phone. A fantastic camera. I asked for 'pristine' condition. And so it appears .
It came with 93% battery life which I thought reasonable.
After a few weeks of use still very pleased.
The phone settings tell me 'the display' is
not an Apple Original part. Not sure what this means but no problem as far as I can tell, and it is under guarantee.
Lena K.
Very good condition & works good!!
Stacey S.
Phone is good, few makes on the back but front is great condition. 85% battery
Samantha C.
Incredible phone, fantastic customer service & speedy delivery! Will definitely buy from again!
Mackenzie L.
Excellent phone! Very pleased with it
COLIN T.
Phone sold as excellent condition and I have yet to find any scratches or marks on screen or casing . More than happy with service and purchase
Mark G.
As described, fair price and delivered quickly
Ian C.
Excellent service from Handtec. Quick despatch and quality phone.
Thanks
kate m.
Really pleased with purchase, no scratches or visible marks. Ordered on the Saturday and received the following Tues so super speedy delivery. Son is very happy with his phone.
Richard Y.
As described, delivered next day. Great phone
Martyn E.
Easy purchase, super quick delivery and the product is absolutely as described. Great!
Khalid A.
Overall the phone was in excellent condition, although the battery health is 82 percent which is not great.
Georgie M.
Great condition quick delivery
Silvino S.
Amazing , cellphone come all clean
Iryna T.
I am fully satisfied with iphone 11pro. It is like new and works well. Fast delivery. The customer service is great
James C.
A quality iPhone, as described and with 12 months warranty!
tracy m.
The phone arrived the next day which was amazing. The condition of the phone was excellent as described. The only part I found slightly disappointing was the battery health is only 88% and after my previous purchase from handtec was in the high 90s for battery health, I was expecting the same for this one.
Andy E.
Seemed a bit more personal than ordering via Amazon, which I usually do !! Good service too.
Sharon D.
Loving my new iPhone 11 Pro, always brought new iPhone, but so glad that I brought this from your company. Arrived a day early & looks like it’s never been used, would recommend buying from you. Great price and the description was spot on. Thanks
Julian .
Brilliant service got what I paid for perfect!!!!
Molly B.
Fast and prompt delivery, accurate description very happy thanks.
Nene M.
It’s good the only thing is he come with the 87% battery
Beren S.
Great product, arrived as described and would purchase from handtec again
Sherlee C.
Great quality, phone is working perfectly thank you
Victoria T.
Very easy Transaction , very happy with iPhone 11pro , come as said and next day delivery
GEMMA C.
Excellent quality, came quickly! Highly recommend
Adaesi U.
Very pleased with my iPhone 11 pro, looks really good and was a good price , thank you Handtec!
Kwakyewah Abena D.
Delivered within a week and words like new. Only clue that it was refurbished was that the sides were a little discoloured but this didn't matter because it will be covered by casing so no bigger:)
Ian C.
Great service product as described! Would recommend!
PETER F.
I am delighted with the phone, it’s the second purchase I have had from Handtec, good quality for the money and a good service too.
Karen W.
My refurbished phone arrive promptly and in great condition - looks as good as new. I’m really pleased with it and the service from Handtec
Susan K.
This is the second time I've used Handtec. The experience first time was faultless. This time didn't go so smoothly. The first phone arrived labelled as locked to EE although we'd ordered an unlocked one. Customer services did get back to us next day to say it could be unlocked, but by then we'd ordered a second phone due to worry about getting it sorted for Xmas (a similar one but in cheaper good condition). The second phone arrived and appeared fine, but when we got it up and running it appeared to be a banned phone for Snapchat and caused my daughter's account to lockup for 24hrs. We never did manage to get Snapchat working on the new phone.
To be fair, I understand Handtec can't test phones on every single app before selling and I don't think there is any sort of database of banned phones. I was amazed Snapchat customer services were so useless.
I would still use Handtec again - both the phones were a good price, came very quickly and in perfect condition. When there was a problem they were returned easily with no quibbles, free returns labels and a quick refund. I thinks we were just unlucky this time.
miles K.
Good product at a good price - this is the third phone I have bought
Martin L.
Best price I could find for this phone. Looks like new, bargain. Would definitely use Handtec again.
Sue M.
Just the item I wanted, great condition and delivered very quickly!
Emma B.
Ordered as Christmas gift for daughter and she is thrilled
Thank you
Martin B.
Although my experience was complicated by having a fault on my purchased handset it was sorted quickly with clear communication, fixed and redelivered. Great customer service and competitive prices. Will use again.
Vivienne H.
Great phone, in great condition.
Fast efficient service.
Kevin C.
Just bought it. So too early for an effective judgment. But what we received so (genuine customer care backed by good frontline service) far we are more than happy about.
Stephen M.
As described. Arrived in very fast time. Very happy with purchase.
Steven B.
Phone arrived as promised and good as new. Very impressed
Paula W.
This is the second time I’ve purchased from Handtec. I was so pleased with the first phone I got from them that as soon as I decided to upgrade I went straight back. This time I bought a refurbished iPhone 11Pro and it is really is like a brand new phone, especially as it has 100 % battery life. It was listed as Pristine and it certainly is. Not a mark on it. Super quick delivery too. Highly recommend.
Tim A.
So far so good. Exactly as described, and very easy to get up and running.
Steve M.
Phone received morning after being ordered. Looks and operates as brand new. My only issue is that the communication with the firm is not very good.
Pete C.
great phone in perfect condition
Adrian C.
Great phone loving it. Battery was 85% efficiency so I replaced that, but other den that it’s a wonderful phone.
chris b.
Bought an I phone 11 pro, really good price, not a mark on it, looks like new. Next day delivery.
Olga H.
Wonderful product and service
Andrew W.
Phone was described as pristine... and it really is! Amazing condition and quick hassle free delivery. Great service, thanks!
Norman J.
First class delivery.
The iPhone looks as good as new.
Very very pleased with the purchase.
Highly recommend this company.
Gwyneth M.
This is basically like buying a brand new phone for half the price! I love my new phone as I had an old se before so it’s a huge change!
The phone arrived on time and in perfect condition. It also came with a charger which was a bonus as ours are always going wakkabout.
I would definitely recommend hand tec to any one wanting a new phone
